Senior Ecommerce Coordinator
Senior Ecommerce Coordinator
£28k-£35k + Bonus + Great Benefits
Leeds, hybrid-working
Our client is a market leading ecommerce business and due to continue growth they are looking to recruit an experienced Senior Ecommerce Coordinator to lead the planning and delivery of best-in-class web merchandising and ecommerce experience to customers. A key focus of their digital strategy is to drive customer acquisition, retention and brand awareness. The role will lead the delivery of on-site content and merchandising of products and promotions throughout their consumer websites.
Responsibilities
- Working with the commercial teams to ensure all product ranges are available to our customer, with the right product descriptions, images and copy to promote the product and drive add-to-basket
- Identifying opportunities to improve the customer journey throughout our sites i.e. content, UX/UI, features
- Define the cross-sell opportunities in and across the health and wellness categories.
- Timely execution of the activity plan, including onsite campaigns, product or delivery promotions, product launches, seasonal activity
- Manage and publish content updates (banners, images, copy, videos) to support promotions, events or campaigns
- Execute conversion / tests activity to drive improvement in key conversion metrics
- Assist with the testing of new features or website improvements to ensure changes are correct and users will experience no issues.
- Review analytics platforms to provide insight and understanding into trading results.
- Optimise landing pages, product lister pages, onsite search and cross-sell maximum conversion rate from all key touchpoints in the customer journey
- Liaise with internal teams and external agencies to ensure all offers and products are accurate and performing
Requirements
- Ecommerce/Digital merchandising expertise in a B2C or D2C environment
- Results driven and comfortable working in a fast paced environment
- Analytical tools (Google Analytics, Facebook Business)
- Strong proficiency in Microsoft suite
- Experience of E-Commerce platforms & content management systems.